Terms and Conditions

FunTourz Customer Terms and Conditions
Revised 11th September 2016

By booking or participating in a tour and any related products or services (a “Tour”) with FunTourz, you (“You”) agree to these Terms & Conditions (the “Terms”).
You must read our Terms and Conditions before using the Site and booking a Tour. By booking a Tour You acknowledge that You have read, understand and agree to be bound by these Terms. If You make a booking on behalf of other participants, You guarantee that You have the authority to accept and do accept these Terms on behalf of the other participants in Your party.

1. General
FunTourz connects You with Tour Operators who provide tours and travel related services. This is possible through our website, www.funtourz.com, which is a communications and payment processing system that enables the connection between You and the Tour Operators.
You understand that the Tour Operators presented on the Site are independent contractors and that the Tour Operators are not employees or agents of FunTourz. You hereby understand and expressly agree that FunTourz does not control the quality, timing, legality or any other aspect whatsoever of the services actually delivered by the Tour Operators.

2. Booking procedure and prices
You can only make a reservation as a private person through our website. Please contact us if You wish to book as a corporate.
You must be at least 18 years of age to make a booking. You agree to provide full, complete and accurate information to FunTourz.
By booking on behalf of another person or persons, You represent and warrant that You have obtained all required consents. You are responsible for verifying that any information You provide on behalf of another participant is complete and accurate and the Tour Operator will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.
FunTourz uses a third party service to process Your credit card information. FunTourz will receive full payment for the booked Tours, not the Tour Operator.
After making a reservation please check Your confirmation (voucher) carefully and report any incorrect or incomplete information to FunTourz immediately. Please ensure that names are exactly as stated in the relevant passport.
The published price of the Tour and any products or services offered by the Tour Operator through FunTourz is subject to change at any time. All dates, itineraries and prices of Tours are subject to change at any time.
From time to time the Tour Operator may offer reduced pricing on certain products or services. Reduced pricing applies only to new bookings through FunTourz`website.
FunTourz charges a booking fee of 5% on top of the prices seen on our website to cover payment methods.

3. Cancellations
Cancellation policies may differ depending on the Tour Operator’s policies. Please see more information under the desired Tour’s description before making a booking.
Any cancellation by You must be made by email to info@funtourz.com and acknowledged by FunTourz.
In some cases, the Tour Operator may cancel a Tour due to weather or other circumstance. In the event that the Tour Operator cancels the Tour, or does not deliver it as promised, You may choose between a rescheduling of the Tour OR a full refund of all amounts paid.

4. Guarantees from FunTourz’s side
If a Tour is cancelled because of a ‘force majeure’ event, You will receive a full refund.
(FunTourz won’t cover You if the reason for missing a Tour caused by Your own actions or personal situation, for example if You become ill.)

5. Responsibilities
FunTourz and the Tour Operator are not responsible for any incidental expenses or consequential losses that You incur as a result of the cancelled booking including visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment.
FunTourz and the Tour Operator do not take responsibility for strikes, fire, flood, war, rebellion, terrorism, insurrection, sickness, quarantine, epidemics, theft, or any other cause(s) beyond their control during the Tour.

6. Acceptance of risks
You acknowledge that FunTourz may involve a significant amount of risk to your health and safety. By traveling with the Tour Operator via FunTourz You acknowledge that You have considered any potential risks to health and safety.
You are strongly encouraged to obtain suitable medical insurance prior to booking a Tour.
You must at all times strictly comply with all applicable laws and regulations of all countries and regions. You will not be entitled to any refund for unused or missed services or costs incurred as a result of termination of Your travel arrangements.
You are responsible for any costs (including repair, replacement and cleaning fees) incurred by the Tour Operator or the Tour Operator’s suppliers for property damage, destruction or theft caused by You while on a Tour.
FunTourz and the Tour Operator are not liable for third party suppliers.

7. Information Provided by You
You are responsible for assessing whether a Tour is suitable for you. Any special requirements must be disclosed to FunTourz at the time of booking.
You must provide any medical information to us when making a booking. Pregnancy is considered a medical condition and must be disclosed to FunTourz at the time of booking. The Tour Operator may refuse to carry pregnant women.
The Tour Operator reserves the right to deny You permission to travel or participate in a Tour where the Tour Operator determines that Your physical or mental condition represent a danger to Yourself or others.
Anyone under the age of 18 on the date of first travel is considered to be a minor. Minors must always be accompanied by an adult.

8. Placing complaints
You agree to bring any complaints to the Tour Operator as soon as possible in order to provide the Tour Operator with the opportunity to properly address such complaint. You agree to inform Your tour leader directly. Any complaint made after the completion of a Tour must be received in writing by the Tour Operator within 30 days after the Tour.

9. Modification of our Terms and Conditions
FunTourz reserves the right to make changes to its Terms and Conditions anytime.

10. Term of our Terms and Conditions
Our Terms and Conditions will become effective immediately upon Your use of our Site https://www.funtourz.com and shall remain effective unless terminated by either party as provided here. Either party may terminate the Terms and Conditions by providing the other with written or email notice. Furthermore, FunTourz may terminate its Terms and Conditions immediately for any breach by You of our Terms and Conditions.

11. Property rights
All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces and other content that You see or read on the Site is owned by FunTourz, or is used with the owner’s permission. You may not copy, download, use redesign, reconfigure or retransmit anything from the Site without the prior written permission of FunTourz.

12. Disclaimer of warranties
You agree that You use this Site is at Your own risk. FunTourz does not warrant that the Site will be uninterrupted or error-free nor do we make any warranty as to the results that may be obtained from the use of the Site, or as to the accuracy, reliability or content of any information, service or merchandise provided through the Site. The Site is provided on an “as is” basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchantibility or fitness for a particular purpose.

13. Notifications
Any notification or other communication to be given hereunder will be in writing and given by postpaid registered or certified mail return receipt requested or email.

14. Legal disputes
For all disputes between FunTourz and You relating to the Site, our Terms and Conditions, transactions facilitated or conducted through the Site, tours and travel services ordered or purchased through the Site, dealings between You and FunTourz, or any related matters (“Disputes”), the parties will attempt to find the least onerous solution to the Dispute. If a Dispute cannot be resolved by the parties, then the Dispute must be resolved before the Court of Klagenfurt, Austria.
The language used at the Court of Klagenfurt, Austria is always German and the applied law is the Austrian civil law.

15. Marketing
You agree that, while participating in any Tour, images, photos or videos may be taken by other participants, the Tour Operator or its representatives that may contain or feature You.

16. Privacy policy
FunTourz is committed to ensuring the privacy of the information You give us. Our Privacy Statement is located on the FunTourz Site.
The Tour Operator must collect Your personal information to deliver the Tour and any products or services booked. The Tour Operator collects, uses and discloses only that information reasonably required to enable the Tour Operator and its Third Party Suppliers to provide the particular Tour.